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April 10, 2010
I love this job!
Jeff Pitts called for technical support. His Sabine
SWM6000 True Mobility Wireless mics at the Kennedy Space Center
Visitor Complex w orked flawlessly week after week. The
only time he heard interference was when it mattered most. It
happened when VIPs gathered at the Cape for schmoozing, pre-launch
presentations, and to watch the launch from the fifth-floor balcony.
NASA had scheduled another launch in a few weeks, and this time Jeff
wanted a Sabine tech there to make certain they had a perfect
show.
Sabine’s management takes Customer Service very
seriously. We decided that nothing less than the company president
would suffice.
Solving the mystery of the intermittent interference
was easy using the Sabine Remote software that comes free with the
system. The scan showed that the mobile TV trucks that parked next
to the Visitor Complex for the launch were broadcasting on 10 of the
34 channels we use in the 915 MHz band. Changing to any of the
remaining 24 clear channels solved all problems. Both the
presentation and the launch went off on time and without a hitch,
and Jeff reports that the subsequent launch presentation was
flawless, too.
Sabine is located just 90 miles from Cape Canaveral.
On a clear day, we can watch the shuttle lift off and disappear into
space, and then later on its glide back to the Cape, two distinct
sonic booms rattle our windows.
The Shuttle and its most notable payload, the Hubble
Telescope, continue to expand our knowledge and understanding of the
cosmos. It has been a real honor to be even a very small part of
this technological wonder. The final mission ending the 30-year saga
is scheduled to lift off May 31. We live in a different world today.
It will be a long time before we see anything as magnificent as the
Space Shuttle program again.
Best regards,

Doran Oster President
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