April 10, 2010

I love this job!

Jeff Pitts called for technical support. His Sabine SWM6000 True Mobility Wireless mics at the Kennedy Space Center Visitor Complex worked flawlessly week after week. The only time he heard interference was when it mattered most. It happened when VIPs gathered at the Cape for schmoozing, pre-launch presentations, and to watch the launch from the fifth-floor balcony. NASA had scheduled another launch in a few weeks, and this time Jeff wanted a Sabine tech there to make certain they had a perfect show.

Sabine’s management takes Customer Service very seriously. We decided that nothing less than the company president would suffice.

Solving the mystery of the intermittent interference was easy using the Sabine Remote software that comes free with the system. The scan showed that the mobile TV trucks that parked next to the Visitor Complex for the launch were broadcasting on 10 of the 34 channels we use in the 915 MHz band. Changing to any of the remaining 24 clear channels solved all problems. Both the presentation and the launch went off on time and without a hitch, and Jeff reports that the subsequent launch presentation was flawless, too.

Sabine is located just 90 miles from Cape Canaveral. On a clear day, we can watch the shuttle lift off and disappear into space, and then later on its glide back to the Cape, two distinct sonic booms rattle our windows.

The Shuttle and its most notable payload, the Hubble Telescope, continue to expand our knowledge and understanding of the cosmos. It has been a real honor to be even a very small part of this technological wonder. The final mission ending the 30-year saga is scheduled to lift off May 31. We live in a different world today. It will be a long time before we see anything as magnificent as the Space Shuttle program again.

Best regards,

Doran Oster
President